![]() Make sure the session ID displayed in the dialog matches the one displayed in the TeamViewer app on the device.I have for many years been using a program called Team Viewer to offer my clients the convenience of having me be able to control their computers remotely. Copy and paste the displayed URL in a browser window to regain access to the session. This dialog displays at the beginning of each session, but might be hidden behind other windows. If you close the session window on your desktop, you can re-establish the session using the URL displayed in the Launch TeamViewer Session dialog. Sign in using your TeamViewer credentials.įor more information on using remote controlįor information on how to use TeamViewer remote control, see If you accidentally close the session To close a remote control session from the desktop Tap the X in the upper right corner of the TeamViewer QuickSupport app.Tap the TeamViewer QuickSupport app icon. To close a remote control session from the desktop: To close a remote control session from the device You should now see the remote control session displayed on your desktop screen. On the device, launch the TeamViewer QuickSupport app. ![]() If your browser has pop-up blocking enabled, then allow pop-ups for your MobileIron Core URL.Launch the TeamViewer 10 application when prompted.If a page requesting a session ID displays, ignore it. This option is available only if you have added the TeamViewer QuickSupport app to theMobileIron Core App Catalog. Select Actions > iOS Only > Remote Display. Ĭonfirm that the device is supported by for iOS. In the Admin Portal, go to Devices & Users > Devices.It should be displayed in the MobileIron app catalog on the device. This section explains how to start a for iOS remote control session.Īsk the device user to install the TeamViewer QuickSupport app, if it is not already installed.
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